Privacy Policy

1. Introduction

At LetterLab.io, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information from you when you use our website:

• Personal Information: This includes your name, email address, resume, and job description, which you provide when creating an account and using our services.
• Payment Information: Payment details are processed through Stripe, and we do not store your payment information on our servers.
• Usage Data: We collect information on how you interact with our website, such as your IP address, browser type, and pages visited, to improve our services and for analytics purposes.

3. How We Use Your Information

We use your information to:

• Provide and improve our services, including generating cover letters based on the information you submit.
• Process your payments securely through Stripe.
• Communicate with you regarding your account, service updates, and promotional offers.
• Analyze usage trends and website performance to improve our offerings.

4. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We share your information with third-party service providers such as Stripe to process payments and manage our platform.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction or deletion of your personal data.
• The right to object to the processing of your personal data or request restrictions.
• The right to data portability.

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting. Your continued use of the website and services after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at [email protected].